As already mentioned, the Bank was initially formed to render personal services to especially large clients. The quality of such services, and the convenience of conducting operations with the Bank, was always of prime concern while the Bank modernized its client-directed structure. Now many clients have the opportunity of discovering that the Platina Bank is one of the best Moscow banks providing a cash and settlement service.

The Bank renders services to its clients by keeping to high standards of quality. For this purpose:

Banking services

• The Bank works from 8:00 to 18:00, and if necessary later.
• Statements of accounts in Russian rubles and US dollars are issued from 8.30.
• Payment orders for the current banking day are accepted until 17:00. By arrangement with the client, payment orders in rubles may be accepted up to 19:30, and in US dollars up to 22:00.
• The Bank guarantees receipt of funds not later than the following day by any region participating in the electronic inter-regional payments system. Receipt of telegraphed payments sent to other regions is guaranteed within three days.
• When a payment is made to a region that does not participate in the electronic inter-regional payments system, on the second day the Bank issues to the client on request the number, date, and total amount of the consolidated credit advice. Thus, if there is a delay due to another bank, correspondents can quickly track down the source of the hold-up.
• If necessary, a client may receive information on sums coming from outside the electronic inter-regional payments system, or on payments coming without accompanying documents. .
• To make communication with the Bank from the client's office more convenient and efficient, the Bank-client system may be installed there. This enables fast and confidential exchange of information: in particular, transmission of payment orders, receipt of statements of accounts, and transmission of any text messages, instructions etc. If the client desires, the system can be coupled with the software used by the client's accounts department.
• If the Bank-client system is realized in the Internet environment on the CyberPlat platform, payments between clients of the Bank are fulfilled within 20 seconds.
• Interest is paid on the balance of the settlement account.
• Since 1994, the Platina Bank has been a member of SWIFT, which allows fast, reliable, and confidential inward and outward payments both in foreign exchange and in rubles. It also facilitates the exchange of information between leading members of the banking community, both in Russia and abroad.
• Bank sells bills to its clients, thus making it easier to accomplish payments via "long" payment transactions.

Deposit Service

The Bank's storehouses are equipped in accordance with the requirements of the Bank of Russia. They have their own armored cars, and a highly skilled staff of collectors and armed security guards equipped with body armor, other special devices, and means of individual communication. All this enables us to offer the following services:

• Delivery of cash to the Bank
• Delivery of cash from the Bank to a place and at a time specified by the client
• Transfer of collected money into the client's account on the same day
• Delivery of cash for payroll payments, with the requested banknote denomination
• Support and special transport for the client's cashiers and forwarding agents

Foreign exchange

• The Bank effectively purchases and sells currency both at its own expense, and via the Interbank Foreign Currency Exchange.
• Experts from the Bank will provide comprehensive help on the requirements of currency legislation to clients preparing foreign-trade contracts.
• The Bank conducts operations in Indian rupees under the clearing payments code C45.
• The Bank and its branch offices offer a wide range of foreign currency exchange services.

Private banking

• The Bank implements the concept of personal client management. Each client has a personal manager at the Bank who is responsible for the efficient conduct of all the client's operations, and who ensures that the appropriate services of the Bank give proper attention to solving each of the client's problems. In the course of conducting the most complex operations, the personal manager provides a comprehensive analysis of the project to the client, gives fully qualified consultations involving the appropriate branch experts if necessary, and controls the fulfillment of specific financial transactions.
• The Bank provides its clients with services on trust management of their property and money resources, providing the optimal combination of profitability and level of risk.
• The Bank provides its clients with money-storage facilities; the client retains control and the Bank has no right to place the money elsewhere.

Settlements via the Internet

• The Bank helps its clients to organize the sale of their products over the Internet, including the creation of Internet stores, making deals with both legal entities and individuals, and making payments in real-time mode in the Internet environment.

Bank cards and checks

• The Bank issues international plastic Visa cards: Visa Platinum / Gold / Business / Classic / Electron Plus / Virtual. The cards are issued both for individual clients and for the staff of serviced enterprises, thus enabling various payroll programs to be realized.
• Depending on the particular requirements of clients and legal entities, the Bank can develop programs to issue co-branded cards that increase the number of permanent consumers of their products.
• The Bank accepts commercial and traveler's checks from its clients, providing the fastest deposits to a client's account.

Precious metals

• The Bank can handle metal accounts for its clients, enabling the purchase and sale of precious metals as well as the export of bullion.

Consultations

• Apart from getting answers to questions about banking, a client can also quickly receive professional advice from the Bank's lawyers on any of the client's financial, tax, or other civil-law problems.
• One of the most promising areas of the Bank's operations is the facility for consultations to optimize the taxation of enterprises and their employees.
• The Bank's Legal service employs qualified experts in the field of economic and financial law, and offers clients a wide range of legal services, among which are:
  • Consultations on all branches of law,
  • Preparation of argued objections to acts of inspection conducted by tax, currency, and other organs of state control,
  • Due diligence services / drawing up drafts of economic agreements.

• GUPVO Almazyuvelirexport and its affiliates;
• Vympelcom Group, BEELINE brand;
• Mobile TeleSystems (OJSC);
• Megaphone Group;
• Personal Communications (OJSC), Skylink brand;
• MGTS (Moscow Intercity Telephone Network, OJSC);
• Rostelecom (OJSC);
• MTU- Intel (CJSC);
• Svyaznoy (communication saloons network);
• Euroset (communication saloons network);
• Dixes (communication saloons network);
• Ostrov (supermarket network);
• Grossmart (supermarket network);
• Sibneft-AZS Service (LLC);
• El Dorado (trading network);
• Parnet (payment terminals network);
• Elexnet (payment terminals network);
• Zentrodorstroy (OJSC) and its affiliates;
• Ponto-Moscow (LLC), From Hand to Hand brand ;
• Maysky Chay Group;
• Businesses belonging to Chamber of Commerce and Industry of the Russian Federation;
• Russian Television and Radio Broadcasting Network (national unitary enterprise);
• Rosalko (OJSC) and affiliates;
• Geopolis (insurance company);
• Renaissance Insurance (insurance company);
• Publishing House Pushkinskaya Ploshchad (Pushkin Squire) (OJSC);
• TV-Tsentr (OJSC);
• Spetsinzhmontazh (OJSC).